Billing

• Who sets the price for my visits?
• What’s an explanation of benefits?
• How much will be my visit cost?
• My insurance company denied my claim because of a Coordination of Benefits (COB) issue. What should I do next?
• When should I expect my bill?
• What is a copay?
• Do I have to pay my bill if the provider referred me out?
• Why is there a code for an “office visit” when my visit was virtual?
• Why does the cost of my visits vary?
• What is a “CPT code” on my bill?
• Why are there multiple CPT codes on my bill?
• I already received an EOB (explanation of benefits) from my insurance. Why haven’t I received a bill from One Behavioral yet?
• Why did I receive a bill?
• What is Deductible?
• When do I pay my copay?
• What information is on my bill?