--- title: Why is my bill higher than expected? description: Identify common reasons for unexpected medical bills and steps you can take to address them. --- [Skip to content](https://knowledgebase.onebehavioralhealth.com/support/home/why-is-my-bill-higher-than-expected#main-content) [Submit a ticket](https://knowledgebase.onebehavioralhealth.com/support/home/kb-tickets/new?hsLang=en) [Login | Sign up](https://customerportal.onebehavioralhealth.com/support?hsLang=en) [![](https://knowledgebase.onebehavioralhealth.com/hubfs/OBH-logo.svg)](https://knowledgebase.onebehavioralhealth.com/support/home?hsLang=en) Open main navigation Close main navigation - [Submit a ticket](https://knowledgebase.onebehavioralhealth.com/support/home/kb-tickets/new) - [Login | Sign up](https://customerportal.onebehavioralhealth.com/support) - 713-429-5325 713-429-5325 How can we help you? - There are no suggestions because the search field is empty. 1. [FAQs](https://knowledgebase.onebehavioralhealth.com/support/home?hsLang=en) 2. [Insurance](https://knowledgebase.onebehavioralhealth.com/support/home/insurance?hsLang=en) December 23, 2024 # Why is my bill higher than expected? We strive to keep your care affordable, so we understand how frustrating it can be when your bill is more than anticipated or when your insurance doesn't cover as much as you'd expect. Here are some common reasons why this might happen and what you can do about it. - [Appointments](https://knowledgebase.onebehavioralhealth.com/support/home/appointments?hsLang=en) - [Telehealth](https://knowledgebase.onebehavioralhealth.com/support/home/telehealth?hsLang=en) - [TMS](https://knowledgebase.onebehavioralhealth.com/support/home/tms?hsLang=en) - [Spravato](https://knowledgebase.onebehavioralhealth.com/support/home/spravato?hsLang=en) - [Billing](https://knowledgebase.onebehavioralhealth.com/support/home/billing?hsLang=en) - [Insurance](https://knowledgebase.onebehavioralhealth.com/support/home/insurance?hsLang=en) - [Treatment](https://knowledgebase.onebehavioralhealth.com/support/home/treatment?hsLang=en) - [Troubleshoot](https://knowledgebase.onebehavioralhealth.com/support/home/troubleshoot?hsLang=en) - [Medication](https://knowledgebase.onebehavioralhealth.com/support/home/medication?hsLang=en) [![OB-White-Text-Full](https://knowledgebase.onebehavioralhealth.com/hs-fs/hubfs/OB-White-Text-Full.png?width=207&height=60&name=OB-White-Text-Full.png "OB-White-Text-Full")](https://onebehavioralhealth.com/) 106 Whispering Pines Suite 103 Friendswood, TX 77546 [mailto:contact@texasbehavioral.com](mailto:contact@texasbehavioral.com) Copyright © 2025, One Behavioral Health