--- title: Why am I considered out-of-network when you accept my insurance? description: Understand how third-party administrators can affect your insurance network status and what steps to take next. --- [Skip to content](https://knowledgebase.onebehavioralhealth.com/support/home/why-am-i-considered-out-of-network-when-you-accept-my-insurance#main-content) [Submit a ticket](https://knowledgebase.onebehavioralhealth.com/support/home/kb-tickets/new?hsLang=en) [Login | Sign up](https://customerportal.onebehavioralhealth.com/support?hsLang=en) [![](https://knowledgebase.onebehavioralhealth.com/hubfs/OBH-logo.svg)](https://knowledgebase.onebehavioralhealth.com/support/home?hsLang=en) Open main navigation Close main navigation - [Submit a ticket](https://knowledgebase.onebehavioralhealth.com/support/home/kb-tickets/new) - [Login | Sign up](https://customerportal.onebehavioralhealth.com/support) - 713-429-5325 713-429-5325 How can we help you? - There are no suggestions because the search field is empty. 1. [FAQs](https://knowledgebase.onebehavioralhealth.com/support/home?hsLang=en) 2. [Insurance](https://knowledgebase.onebehavioralhealth.com/support/home/insurance?hsLang=en) December 23, 2024 # Why am I considered out-of-network when you accept my insurance? Some insurance plans delegate their mental health benefits to a third-party administrator. While we may be in-network with your primary insurer, we might not be contracted with that third-party company. At One Behavioral, we are committed to increasing accessibility and continuously working to accept a broader range of insurance plans. If we currently don’t accept your plan, we encourage you to check back with us in the future. In the meantime, you can search for in-network providers through your insurance company's website, Zocdoc.com, or PsychologyToday.com. Additionally, you might consider asking your primary care doctor for a referral. - [Appointments](https://knowledgebase.onebehavioralhealth.com/support/home/appointments?hsLang=en) - [Telehealth](https://knowledgebase.onebehavioralhealth.com/support/home/telehealth?hsLang=en) - [TMS](https://knowledgebase.onebehavioralhealth.com/support/home/tms?hsLang=en) - [Spravato](https://knowledgebase.onebehavioralhealth.com/support/home/spravato?hsLang=en) - [Billing](https://knowledgebase.onebehavioralhealth.com/support/home/billing?hsLang=en) - [Insurance](https://knowledgebase.onebehavioralhealth.com/support/home/insurance?hsLang=en) - [Treatment](https://knowledgebase.onebehavioralhealth.com/support/home/treatment?hsLang=en) - [Troubleshoot](https://knowledgebase.onebehavioralhealth.com/support/home/troubleshoot?hsLang=en) - [Medication](https://knowledgebase.onebehavioralhealth.com/support/home/medication?hsLang=en) [![OB-White-Text-Full](https://knowledgebase.onebehavioralhealth.com/hs-fs/hubfs/OB-White-Text-Full.png?width=207&height=60&name=OB-White-Text-Full.png "OB-White-Text-Full")](https://onebehavioralhealth.com/) 106 Whispering Pines Suite 103 Friendswood, TX 77546 [mailto:contact@texasbehavioral.com](mailto:contact@texasbehavioral.com) Copyright © 2025, One Behavioral Health